STANDARDIZING STAFF ETIQUETTE, ENHANCING CORPORATE IMAGE
On 11 January, the Group invited Luo Dan, brand director of Chengdu Homeland Hotel, to conduct business etiquette training for the energy and chemical segment in the context of corporate development. Dr. Cheng Yifeng, Vice President of the Group, attended the training; Xue Jushi, Minister of Public Affairs of the Group, presided over the training; Cheng Wenzhao, General Manager of the energy and chemical segment, Wang Sheng, Vice General Manager, Tang Zhizhong, Assistant General Manager, and middle and senior cadres of the subordinate industrial units participated in the training. Some of the trainers attended by video conference from Maoxian County.
At the training session, Director Luo Dan started with the meaning and significance of the word "etiquette" and explained the knowledge of business etiquette. She introduced in detail the main content, principles and other theoretical knowledge of business etiquette, and comprehensively explained the personal image, appearance, address and reception, meeting and car etiquette and other related contents, so that the trainee can fully grasp the skills to enhance business taste and cultivation.
In order to achieve a better training effect, Director Luo Dan also actively interacted with the trainers through live simulations to enhance the trainers' participation and deepen their understanding of the use of business etiquette knowledge in practice. The scene was full of passion and joy, and everyone mastered a lot of practical business etiquette knowledge in a high learning atmosphere, which was very effective and well received by all.
Vice President Cheng Yifeng said that people cannot stand without manners and things cannot be done without manners. Professional etiquette is a reflection of one's inner cultivation and quality, as well as one's outer image and temperament, and more importantly, the image of the Group. The training covers personal etiquette and meeting and bus etiquette, which is very relevant to the needs of the work and will be of great help to everyone in carrying out their work. We hope that every employee will continue to improve their awareness of the overall situation, etiquette and service, strengthen their service capability and self-optimisation, apply what they have learnt in their future work, better demonstrate their personal image and the image of the Group, help enhance the Group's image and reputation, and continue to contribute their strength to the Group's high-quality development. We all expressed that we must cherish and make use of this learning opportunity, strengthen our sense of etiquette and service, constantly improve and enrich ourselves, apply the business etiquette knowledge we have learned to our work, and strive tirelessly to enhance the image of the Group and achieve high-quality development of the segment.